Gauteng Health has initiated an investigation into Helen Joseph Hospital in Johannesburg following a viral video posted by patient Tom London. The video, which highlights non-functioning medical equipment and poor infrastructure, also criticizes the state of communication between doctors and patients. London claims that patients are sometimes left unattended for extended periods.
In response, Gauteng Health MEC Nomantu Nkomo-Ralehoko has contested some of the video’s claims. "Throughout his stay, he has been receiving treatment from our team. The COO, HOD, and clinical managers have been keeping me updated on his care," Nkomo-Ralehoko stated.
She added, "When he left, he was in better condition. He received the best possible treatment here, just as he would at any other facility, including Medi-Clinic where he is now."