The Department of Transport has moved to calm concerns that popular e-hailing services could be forced to shut down, assuring drivers and commuters that platforms will not be suspended while a new registration process is underway.
This follows reports that operators such as Uber and Bolt could face closure if they fail to register with the National Public Transport Regulator.
The requirement forms part of new measures introduced to strengthen oversight and improve regulation within the e-hailing sector. According to the department, several platforms have already submitted applications, with verification currently in progress.
Companies that meet the criteria are expected to be confirmed and announced by the end of the month.
Operators were granted a 180-day window to apply for licences, with the deadline set for 11 March. This prompted fears that those who had not completed the process might be barred from operating.
Department spokesperson Collen Msibi said once registration is finalised, the names of approved companies will be forwarded to provincial regulatory bodies.
“It will show that the app they are using is already in the database. You cannot apply for an operating licence if the app is not on the database,” he said, urging companies to complete the process without delay.
Msibi also reassured drivers that services would continue uninterrupted.
“There is no way that such an important and high-demand service will be suspended and people left unable to operate,” he said.
The department maintains that the new system is intended to formalise the industry not stall it ensuring safer and more accountable operations for both drivers and passengers.